Enter your Amazon Order Number below to instantly access your eSIM QR code and installation link. Optionally add your email address to receive a copy of your activation details by email.
Enter your Amazon Order Number
Your information is protected and only used to find your eSIM order.
Where do I find my Amazon Order Number?
Open your Amazon order confirmation email or go to Your Orders in your Amazon account. Look for a number formatted like this:
An eSIM is a digital SIM card built into many modern phones and tablets. Instead of inserting a plastic SIM card, you install your mobile data plan using a QR code or installation link.
Yes. Please connect to Wi-Fi before installing your eSIM. After installation, activate the eSIM only when you arrive in your destination country and make sure data roaming is enabled for the eSIM.
Most recent iPhones, Google Pixel phones, Samsung Galaxy phones, and selected tablets support eSIM. Use the device check on this page or your device settings.
Yes. Your WhatsApp account can normally continue using your existing number. The eSIM provides mobile data only.
After you enter your Amazon Order Number, your eSIM QR code is shown on-screen immediately. If you also enter your email, we send the QR code there too.
That depends on the package you purchased. Some eSIMs work in one country only, while regional packages may work in several countries.
Follow this guided assistant — it adapts to your exact device and to whether you have arrived at your destination.
Contact support@youguide.com with your Amazon Order Number and phone model. Support is available 24/7.
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You purchased this eSIM on Amazon. For any order, payment or refund related questions, please contact Amazon Customer Service.
